Travel insurance

Travel insurance underwritten by TIC has been taken out for each guest for the duration of the trip. Full details of the policy schedule will be e-mailed to you with your e-tickets.

If an incident occurs after the commencement of a journey, giving rise to a valid claim, the journey will automatically be extended within the Terms and Conditions of the policy. All benefits are subject to the Terms and Conditions of the policy and details of the sum insured. Sub-limits and excesses are contained in the Schedule of Benefits.

Your travel insurance has been purchased for the duration of the Top Achiever trip only. If you have a confirmed post-tour, please ensure that you have purchased additional travel insurance. 

Please have a look at your policy to familiarise yourself with what you are covered for when travelling abroad.

Travel insurance for the international delegates will be sourced separately.

Medical Assistance

  • TIC
  • Europe Assist is the management company.
  • Should anything happen (feel ill, fall, etc.)
  • After your initial examination and before being admitted to a hospital call the contact number on the travel insurance for authorization.
  • Inform the travel team of the incident immediately.
  • GP bill for traveller’s account and then claim back on return.
  • If hospitalised – TIC will be billed directly.
  • Corporate membership of International SOS also covers the trip.
  • In the event of an incident – may also call ISOS call centre directly from the ISOS APP.
  • Make use of their network of doctors and hospitals.
  • Direct billed to insurance.
  • Make sure you have the International SOS APP loaded on your phone.
  • The Assistance App is available for IOS and Android smartphones.
  • To download it, search for the ISOS APP on the Google Play Store (Android) or the App Store (Apple/IOS).
  • When you first start the App, you’ll be asked to enter your Membership Number (06AYTC000002), or you may register your company-issued email address for validation.

General tips

• It is imperative that you read your travel insurance policy wording.
• All medicines to be kept in their original container displaying your name and dosage requirements and carried in hand luggage to prevent their loss.
• Contact the nearest International SOS Travel Clinic for info about travelling with medicines.
• If you are prone to stomach ailments and if you suffer from motion sickness, pack precautionary medication.
• Diabetics travelling with needles and syringes – to take these items on board the aircraft, a letter is required from your doctor (written in English) confirming the necessity of having these items with you all the time.
• Prescription or letter from doctor should accompany all prescription medicines.
• Due to security reasons, pack your toiletries in your suitcase.
• Refer to the airport security rules LAGs - available on the Top Achiever website.